Help Center

Frequently Asked Questions

What is Hostopus?

Hostopus is a unified property management software (PMS) for short-term rental hosts. Manage multiple booking channels (Airbnb, Booking.com, Vrbo, Trip.com, Agoda, Tiket.com, Check24) from one dashboard; auto-sync calendars and rates, unify guest messaging, and organize tasks and income/expense tracking.

How does the free trial work?

When you add your first property, a 60-day free trial starts automatically. You can use all features without restrictions; no credit card required. If you don't subscribe at the end, your properties go read-only and are deleted shortly after.

How does pricing work?

Hostopus Pro: 450 TRY per property per month. Your subscription scales proportionally as you add properties; everything is billed in one invoice on a single account.

How do I cancel my subscription?

You can cancel anytime from account.hostopus.co — sign in and click 'Cancel Subscription'. Your subscription stays active until the end of the billing period, then ends.

Which channels do you support?

Airbnb, Booking.com, Vrbo, Trip.com, Agoda, Tiket.com and Check24 are supported. New channels are added regularly.

Is there a mobile app?

Yes — our iOS app is available on the App Store. The Android version is in development.

Is my data secure?

Yes. All data is stored encrypted. Payment information is handled through our PCI-compliant infrastructure — your card details never touch our servers.

Do you offer refunds?

No refunds. After cancellation, your subscription remains active until the end of the billing period; you can use the remaining time. See the Refund Policy page for details.

Contact

Reach us by email for anything else. hello@hostopus.co